Recently I lost one of my access cards and went through the whole process of getting a new access card to De Centrum Residences.
Step 1
1st thing ask the owner (if you are renting) to write an email to Decentrum management decentrum.mgmt@gmail.com and
Use this simple template :
To whom may concern,
My tenant (Mr XXX) lost the access card for my unit B-22-2 (unit number)
Do issue new card for him.
Tq
Step 2
Go to the management office at level 9 and then request for new access card and pay a replacement fee of RM50 and fill up access card replacement form. The replacement card will be issue on the same day.
Step 3
If the card is suppose to have access to the parking, take the replacement card to the LG level of Decentrum Mall parking offices and request the parking attendant to allow the card access.
Finally
Make sure you test the card access as in my experience the car park access was done improperly and I had to revisit the car park offices again.
Finally
Make sure you test the card access as in my experience the car park access was done improperly and I had to revisit the car park offices again.